function generateCode(userType) { const randomNumber = Math.floor(1000 + Math.random() * 9000); switch(userType) { case 'New Member': return NM${randomNumber}; case 'Accommodations Providers Staff': return AP${randomNumber}; case 'Taxi & Car-Share Service Providers': return TC${randomNumber}; case 'Travel Agents': return TA${randomNumber}; case 'Holland & Barnes.com Team Members': return HB${randomNumber}; default: return XX${randomNumber};     } }
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FAQs

  • May I order by telephone?
    Yes you may order by telephone. However, we encourage you to utilize the Holland & Barnes.com website for the utmost in convenience.
  • Is the Holland & Barnes.com online luxury concierge service available for anyone to use?
    Absolutely! Anyone can rent a VIP Membership Card in order to use our online luxury concierge services.
  • What payment methods do you accept?
    We accept all major credit cards along with debit cards and e-mail money transfers.
  • Do I have to rent the VIP Membership Card to use the website?
    No you do not have to rent the VIP Membership Card to use the website, but we strongly recommend that you do so in order to fully experience our world-class luxury concierge services.
  • What are your hours?
    Our website is available 24 hours per day, seven days per week. For any transportation related requests, we ask that you provide us with 24 hours notice. All other requests may be arranged with a 2-hour window.
  • Is my personal information secure with Holland & Barnes.com?
    Definitely! Holland & Barnes.com, along with its’ partners, ensures that all of your personal information is secured with the use of the highest levels of data encryption and data handling.
  • Does Holland & Barnes.com have annual memberships?
    No, we do not require an annual membership commitment, just rent a VIP Membership Card as you wish, to gain access to our world-class online luxury concierge services.
  • Are there any additional charges associated with the VIP Membership Card Rental?
    No, apart from the tax(es) for each card rental, there are no other charges.

Still have questions?

Kindly get in touch with our Concierge Team to have your concerns addressed.

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